Accessibility

OzarksGo is committed to providing accessibility features for our customers. We currently offer closed captioning, large-button remotes and support for TTY telephone service.

If you have any questions about accessibility of our services, please call us at 1-866-569-2757.

Closed Captioning

Closed Captioning

OzarksGo TV carries closed captioning for every TV channel with closed captions available. To turn on closed captions, follow the directions for your television, or use the "C" key on the OzarksGo remote.


 

Remote Control

Large-button remotes

Remotes with large buttons are available for those who may have a difficult time using our standard remote. Simply request a large-button remote when you schedule installation, or call us at 1-866-569-2757 if you already have service.


 

TTY

TTY Telephone and TRS

OzarksGo telephone service supports teletypewriter (TTY) equipment, which enables real-time telephone communication using text. We also offer access to the Telecom Relay Service (TRS), a telephone service that facilitates phone calls between people with hearing and speech disabilities and other individuals using standard voice telephones.

A TRS call can be initiated by a person with or without a disability by dialing 711 from a home phone, teletypewriter, or telecommunications device for the deaf (TDD).

OzarksGo supports all commonly used cross-manufacturer, standard TTY signal protocols. Voicemail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval will give an alert when the time interval is about to run out and provide sufficient time for the user to indicate more time is required.