OzarksGo Coronavirus Response

At OzarksGo, we, like our customers, have been paying close attention to the spread of COVID-19 (coronavirus). We want to do everything we can to keep our customers, our employees and our communities safe, while still providing reliable power, internet, TV and telephone service. With that in mind:

  • We are temporarily doubling the speed of our Basic internet plans from 100 Mbps to 200 Mbps.
  • We are offering free previews and trials of several TV channels, including movie channels and news channels. See the full list here.
  • We are creating several public Wi-Fi hotspots. See a map and add other hotspots here.
  • OzarksGo has suspended disconnections for non-payment until June 30. We will also waive any late fees incurred because of financial difficulties caused by the pandemic during this period.
  • Due to recent spikes in the number of COVID-19 cases in our area, our office lobbies are closed to the public. Drive-throughs are open at all office locations. Payment kiosks in all locations are still open 24/7, and we are available by phone at 1-866-569-2757. We apologize for any inconvenience.
  • All account-related business can be conducted over the phone, Monday – Friday, 8 a.m. to 5 p.m.
  • You may also pay your bill or check your balance through the MyOzarks website or app, available on iOS and Android.
  • OzarksGo technical support remains available 24/7 at 866-569-2757.

We are also taking precautions in our offices, including education about the virus and prevention through hand washing and intensified cleaning, heightened monitoring for symptoms of COVID-19 and telecommuting for employees when possible. We have also suspended non-essential business travel.

We will continue to monitor the situation and adapt as necessary. If you have any questions or concerns, please call us at 1-866-569-2757.

 

OzarksGo Coronavirus Response

At OzarksGo, we, like our customers, have been paying close attention to the spread of COVID-19 (coronavirus). We want to do everything we can to keep our customers, our employees and our communities safe, while still providing reliable power, internet, TV and telephone service. With that in mind:

  • We are temporarily doubling the speed of our Basic internet plans from 100 Mbps to 200 Mbps.
  • We are offering free previews and trials of several TV channels, including movie channels and news channels. See the full list here.
  • We are creating several public Wi-Fi hotspots. See a map and add other hotspots here.
  • OzarksGo has suspended disconnections for non-payment until June 30. We will also waive any late fees incurred because of financial difficulties caused by the pandemic during this period.
  • Due to recent spikes in the number of COVID-19 cases in our area, our office lobbies are closed to the public. Drive-throughs are open at all office locations. Payment kiosks in all locations are still open 24/7, and we are available by phone at 1-866-569-2757. We apologize for any inconvenience.
  • All account-related business can be conducted over the phone, Monday – Friday, 8 a.m. to 5 p.m.
  • You may also pay your bill or check your balance through the MyOzarks website or app, available on iOS and Android.
  • OzarksGo technical support remains available 24/7 at 866-569-2757.

We are also taking precautions in our offices, including education about the virus and prevention through hand washing and intensified cleaning, heightened monitoring for symptoms of COVID-19 and telecommuting for employees when possible. We have also suspended non-essential business travel.

We will continue to monitor the situation and adapt as necessary. If you have any questions or concerns, please call us at 1-866-569-2757.

 

OzarksGo Coronavirus Response

At OzarksGo, we, like our customers, have been paying close attention to the spread of COVID-19 (coronavirus). We want to do everything we can to keep our customers, our employees and our communities safe, while still providing reliable power, internet, TV and telephone service. With that in mind:

  • We are temporarily doubling the speed of our Basic internet plans from 100 Mbps to 200 Mbps.
  • We are offering free previews and trials of several TV channels, including movie channels and news channels. See the full list here. 
  • We are creating several public Wi-Fi hotspots. See a map and add other hotspots here.
  • OzarksGo has suspended disconnections for non-payment until June 30. We will also waive any late fees incurred because of financial difficulties caused by the pandemic during this period.
  • Due to recent spikes in the number of COVID-19 cases in our area, our office lobbies are closed to the public. Drive-throughs are open at all office locations. Payment kiosks in all locations are still open 24/7, and we are available by phone at 1-866-569-2757. We apologize for any inconvenience.
  • All account-related business can be conducted over the phone, Monday – Friday, 8 a.m. to 5 p.m.
  • You may also pay your bill or check your balance through the MyOzarks website or app, available on iOS and Android.
  • OzarksGo technical support remains available 24/7 at 866-569-2757.

We are also taking precautions in our offices, including education about the virus and prevention through hand washing and intensified cleaning, heightened monitoring for symptoms of COVID-19 and telecommuting for employees when possible. We have also suspended non-essential business travel.

We will continue to monitor the situation and adapt as necessary. If you have any questions or concerns, please call us at 1-866-569-2757.